Training Needs Analysis

Training needs analysis is the first critical stage in the training cycle. The others are design, presentation and evaluation. The cycle is continuous. The evaluation step includes a re-assessment of training needs.
There are many aspects to training needs analysis, but the essential activity involves:

  • determining what is required to complete the work activity;
  • determining the existing skill levels of the staff completing the work:
  • determining the training gap (if any).


The training gap is the difference between required and existing skill levels. The word "skill" is generic in this case - it includes the knowledge, skills, attitude and aptitude required to undertake the activity efficiently and effectively. A common term also used is competency.


                          Skills required – current skills = skills gap


Organisation success depends on maintaining its employee’s competencies and providing the latest concepts and techniques. Mastering knowledge is essential. Using the most effective and efficient processes is critical. Organisations can achieve these requirements through a number of methods, one of the main ones being to implement a rotation system that guarantees all employees perform all required tasks in various situations and environments. Another method is through training and learning programs. The content and format of programs can be as diverse as the people and organisation they serve. Each program should be based on the specific training needs.

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