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BSB41004 Certificate IV in Business
(Frontline Management)
Overview
The Frontline Management initiative was developed to help organisations improve productivity and management performance in the frontline. It is a competency-based program based on eight units of competence that describe required standards of performance in the workplace.
Level of Experience
No required level of experience
Learning Outcomes
On completion of this course, and related assessment tasks, candidates will have achieved the nationally recognised standards of Frontline Management at Level 4 under the Australian Qualifications Framework
Australian Qualifications Framework level
Level 4
Course Structure
An 8 unit qualification made up of 5 core units and 3 electives . A unit is equivalent to 1 unit of competence:
BSBCMN402A Develop work priorities
BSBCMN411A Monitor a safe workplace
BSBFLM403B Implement effective workplace relationships
BSBFLM405B Implement operational plan
BSBFLM412A Promote team effectiveness
BSBCMN404A Develop teams and individuals
BSBCMN410A Coordinate implementation of customer service strategies
BSBCMN412A Promote innovation and change
For further details on this qualification please contact ATA's training manager on 8355 6666